important information for all groupon customers:
First and foremost, thank you for choosing Where Soul Meets Body: Massage Therapy & Integrative Bodywork! Listed below are some considerations when preparing to book your appointment.
When booking your appointment directly on our scheduling site, please ensure that you are booking under the correct Groupon category (60 or 90 minutes; swedish or deep tissue).
Groupons are only available to NEW CLIENTS and those who have not booked an appointment with us in the last SIX MONTHS. Those who see me on a regular basis will not be eligible for this promotion, as it is a way to help get new clients and those who may be visiting our area for the summer a chance to receive a great massage.
Make sure to include your voucher number in the notes section when booking your appointment online. This is to confirm a valid voucher exists.
You will receive a confirmation email once your appointment is booked. IF YOU HAVE NOT RECEIVED AN EMAIL CONFIRMATION YOUR APPOINTMENT IS NOT BOOKED. EITHER TRY AGAIN OR CALL/TEXT (908.783.8169) OR EMAIL (Susie@soulmeetsbodymassage.com). You will also receive a reminder email and text 24 hours prior to your appointment.
Name on the appointment needs to be the person receiving the massage. If you purchased or received the Groupon as a gift, please put name and Voucher number of the purchaser in the notes section.
All clients must fill out an intake form before massage is provided. When booking online, a digital intake form is sent directly to your email after confirmation. If booking by phone, we will send an the digital intake once inputting your appointment. If no intake is filled out online, you will have to arrive 15-20 minutes prior to your appointment to fill out an intake at our office.
When calling to book: I am a sole proprietor business, therefore I do not have a receptionist. If I do not answer due to being in an appointment, at an event, or for some other reason, please leave a voicemail or send a text detailing your name, and number, as well as the date and time you would like to schedule your appointment for and I will return your call/text as soon as I am able. While I cannot guarantee these to be exact, due to the possibility of an influx of appointments, I will absolutely do my best to accommodate. This especially goes to those booking who will only be vacationing in the area during a specific week. The earlier you reserve your spot, the better your chances at receiving your ideal appointment time. Calling numerous times within a short period of time will not be helpful for either party, therefore it is best to leave a message or send a text.
Couples massages may not be booked, again, as I am a sole proprietor. If available, I can take the appointments back to back. If you are staying on LBI with a group and a few of you are looking to use Groupon vouchers, outcall options may be available for an extra travel fee. This option will be considered on a case-by-case basis.
Appointments must be booked 24 hours in advance. Walk-ins are not accepted. Same day appointments may be available, but will be determined on a case by case basis. I am available Monday - Saturday (hours vary), click here to see hours. Some black-out dates do apply due to prior engagements.
Please bring your voucher (or if you are using the Groupon app) at the time of your appointment to redeem. Correct voucher numbers must be redeemed before the START of your appointment to be accepted.
24 hours cancellation is required if you cannot make your appointment. While we understand things may happen unexpectedly, this is our way to ensure both our time and other clients who may be able to book in that time frame are taken into consideration. If cancelled less than 24 hours before your session’s start time, your voucher may be redeemed. No shows, especially those who are not able to be reached during the time they should be receiving their appointment, will automatically result in their vouchers being redeemed as used.
Upgrades (accompaniments/add-ons) may be available for an additional price but must be booked prior to the day of your appointment.
Please note that our Deep Tissue massage is technically named the “Signature Susie Smash” and is an Integrative Therapeutic experience. Please read about this service in the section below.
In order to receive your massage at the Groupon value, all appointments must be booked by the voucher expiration date. If your appointment date falls after the expiration date, we will still honor the promotional price as long as it is on our schedule. Any appointments booked with a Groupon voucher AFTER the promotional period will be accepted, but only as a credit and the balance of the appointment will be due at the time of service.
New Jersey law requires we collect sales tax. This will be collected at the time of service and can be accepted via cash, credit card, or Venmo. Sixty minute massages will require $5.28 and 90 minutes will require $7.15. If you receive an additional add-on, tax will be adjusted accordingly.
Please note that my office is located within a chiropractic and physical therapy office - not a spa. With this in mind, please realize that other noises may be heard within the office during your appointment. While I do our best to accommodate you first and foremost and make the experience the most relaxing for you, please realize some circumstances may be out of my control and I ask that you take this into consideration when booking and recieving your massage. If you feel this may be an issue, please think about this before purchasing a Groupon.
When arriving, please check in with the front desk. Please note: these are not MY receptionists, however they will provide you with a sign in sheet and intake form, if needed. All other questions, transactions, or concerns are to be handled by myself and brought only to my attention.
Please refer to our Fine Print page for all additional policies regarding my practice. Most importantly: I am a licensed massage therapist and will NOT accept any form of unprofessional solicitation. I take these offenses very seriously and if this happens, the situation will be handled accordingly.
If you have any additional questions or concerns before booking your appointment, please feel free to call/text (908.783.8169) or email (firstname.lastname@example.org). We would be happy to answer and discuss anything you may be unsure of to guarantee you have the best experience at Where Soul Meets Body.
Last but not least ( I know, I know… a lot of overwhelming information was just sent your way!) … If you enjoyed your experience, I would greatly appreciate a review on any or all of our platforms! Also, if you are interested in becoming a regular client, I would be happy to discuss options with you at the time of your appointment.
Again, thank you for choosing Where Soul Meets Body! I am looking forward to meeting you soon!
new and improved “Susie Smash’
It’s a new year so we decided to give our signature therapeutic service a make-over. While the original “Susie Smash” included both the results-driven techniques of deep tissue mixed with relaxing Swedish (and a technique or two of other modalities thrown in there), we have added some special treats to make this a well-rounded therapeutic experience. “Susie Smash” 2.0 may now include silicone cupping, hot stones, hot towels, and/or liniments, including hemp derived CBD lotion. Each of these hold properties that help to break up adhesion, penetrate into deeper muscles, & release tension.
The perfect combination to really relax: body, mind, & soul
Book your “Susie Smash” today!
We appreciate our community and acknowledge the different heroes of our past, present, and future. That is why we are happy to offer 10% off of all services to the following populations:
active and retired military police firefighters EMTs
Please show identification at the time of check-out to receive discount and THANK YOU for all you do!